Refund policy
Return Window: 7 Days from delivery
Eligible for Return/Replacement if:
- Product received is damaged/broken
- Missing parts (handle, dustpan, screws, etc.)
- Manufacturing defect
- Wrong item delivered
Not Eligible for Return if:
- Product used and worn (bristles bent due to use)
- Physical damage caused by customer
- Dirt/garrier marks after use
- Without original packaging
Customer must provide:
- Unboxing video or clear photos showing issue
- All parts in original condition
Resolution Offered:
- Free Replacement (preferred)
- Refund only if replacement not available